Effective Date: 14 July 2026

Welcome to Jyoti Luxe (“Jyoti Luxe”, “we”, “our”, or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal information when you visit www.jyotiluxe.com, create an account, purchase our products, or interact with our services.

By accessing or using our Website, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.

1. Business Information

Business Name: Jyoti Luxe

Business Type: Proprietorship

GSTIN: 07AMMPS2791L1Z9

Registered Office:

A381, Pocket A

Sarita Vihar

New Delhi, Delhi – 110076

India

Website: www.jyotiluxe.com

Email: care@jyotiluxe.com

Phone / WhatsApp: +91 8698582110

2. Information We Collect

We may collect the following categories of information.

A. Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Company Name (where applicable)
Payment information (processed securely through authorised payment gateways)
Order history
Communication preferences

B. Account Information

If you create a customer account, we may store:

Login credentials
Saved addresses
Wishlist information (where available)
Previous orders
Account preferences

You are responsible for maintaining the confidentiality of your account credentials.

C. Automatically Collected Information

When you browse our Website, we may automatically collect:

IP Address
Browser type
Device information
Operating system
Referring URLs
Pages viewed
Time spent on pages
Clickstream information
Date and time of visits
Cookie identifiers

D. User Generated Content

Customers may voluntarily submit:

Product Reviews
Ratings
Product Photographs
Testimonials
Feedback

3. How We Use Your Information

We use your information for legitimate business purposes, including to:

Process and fulfil your orders.
Deliver products to your shipping address.
Process payments securely.
Provide customer support.
Send order confirmations and shipping updates.
Verify your identity where required.
Prevent fraudulent transactions.
Improve our Website and customer experience.
Personalise product recommendations.
Conduct internal analytics and reporting.
Comply with legal obligations.
Send newsletters, promotional campaigns, offers, and new product launches where you have subscribed or where permitted by law.

4. Payment Information

Payments made on our Website are securely processed through trusted third-party payment providers, including:

Shiprocket Checkout
Razorpay

Jyoti Luxe does not store your complete credit card, debit card, UPI PIN, CVV, or banking credentials.

Payment processing is governed by the privacy policies and security standards of the respective payment providers.

5. Shipping Information

To fulfil your orders, we may share limited customer information with trusted logistics partners, including but not limited to:

Shiprocket
Delhivery
Blue Dart
Other authorised courier partners

Only the information necessary for order fulfilment and delivery will be shared.

6. Marketing Communications

With your consent or where legally permitted, we may send:

Newsletters
Product launches
Promotional offers
Festival campaigns
Jewellery styling tips
Order reminders
Cart recovery emails

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us at care@jyotiluxe.com.

Please note that transactional communications, such as order confirmations and shipping updates, will continue to be sent even if you unsubscribe from promotional emails.

7. Cookies & Tracking Technologies

Our Website uses cookies and similar technologies to enhance your browsing experience.

Cookies help us:

Remember your preferences.
Maintain your shopping cart.
Keep you logged into your account.
Analyse website traffic.
Improve Website performance.
Personalise your shopping experience.
Deliver relevant advertising.

You may disable cookies through your browser settings; however, certain Website features may not function properly.

For more information, please refer to our Cookie Policy.

8. Analytics & Advertising

We use trusted third-party services to understand Website performance and improve customer experience.

These may include:

Google Analytics
Meta (Facebook) Pixel
Google Ads Remarketing

These services may collect information about your interactions with our Website in accordance with their respective privacy policies.

9. Customer Reviews & Uploaded Content

If you voluntarily submit reviews, ratings, photographs, or testimonials, you grant Jyoti Luxe a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish, and distribute such content for marketing, promotional, and business purposes.

We reserve the right to moderate or remove content that is:

Offensive
Defamatory
Misleading
Fraudulent
Unlawful
Infringing upon third-party rights

10. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

However, we may share information with:

Payment gateway providers
Courier and logistics partners
IT service providers
Website hosting providers
Marketing service providers
Government or regulatory authorities where required by law
Professional advisers such as auditors, lawyers, or accountants where necessary

All such parties are expected to protect your information appropriately.

11. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

12. Data Retention

We retain your personal information only for as long as necessary to:

Fulfil the purposes described in this Privacy Policy.
Comply with legal and tax obligations.
Resolve disputes.
Enforce our agreements.
Maintain business records.

13. International Customers

We currently ship to:

India
United States
Australia

If you access our Website from outside India, you acknowledge that your information may be transferred to, processed, and stored in India or other jurisdictions where our authorised service providers operate.

14. Children’s Privacy

Our Website is intended for individuals who are 18 years of age or older.

We do not knowingly collect personal information from children.

If we become aware that information from a minor has been collected, we will take reasonable steps to delete it.

15. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your personal information where legally permissible.
Withdraw consent for marketing communications.
Update your account information.
Request information about how your data is processed.

To exercise these rights, please contact us using the details below.

16. Third-Party Websites

Our Website may contain links to third-party websites.

Jyoti Luxe is not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

17. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

The updated version will be published on this page with the revised Effective Date.

Your continued use of the Website after any changes constitutes acceptance of the revised Privacy Policy.

18. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Jyoti Luxe

Proprietorship

GSTIN: 07AMMPS2791L1Z9

A381, Pocket A

Sarita Vihar

New Delhi, Delhi – 110076

India

Email: care@jyotiluxe.com

Phone / WhatsApp: +91 8698582110

Business Hours:

Monday to Saturday

10:00 AM – 6:00 PM IST

Professional Recommendation

This Privacy Policy is comprehensive for a premium WordPress + WooCommerce jewellery store. Before publishing, I recommend adding:

A Cookie Consent Banner that links to your Cookie Policy.
A checkbox during checkout and account registration confirming acceptance of your Privacy Policy and Terms & Conditions.
Links to this Privacy Policy in your website footer and checkout page.

These steps improve transparency and help demonstrate informed consent from users.